PRIVACY POLICY

Dear User,

This Privacy Policy is provided pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter “GDPR 2016/679”), to inform you that the personal data you provide will be processed in compliance with the aforementioned regulation and the confidentiality obligations to which FILMAX SERVICE SRL is subject.

 

DATA CONTROLLER

The Data Controller is: Filmax Service S.r.l
Via Circonvallazione 33 – 25028 Verolanuova (BS), Italy
Tax Code: 04128270982 – VAT Number: 04128270982
Email: info.filmaxservice@gmail.com
Phone: +39 349 690 1270

 

PURPOSES OF DATA PROCESSING

Personal data are processed for the following purposes:

  • To respond to requests submitted through the contact form

  • Order fulfillment and related activities

  • Payment management

  • Handling your inquiries: technical, commercial, order status, and general information requests

  • Providing information about the company’s services

  • Compliance with legal obligations

  • Ensuring proper website functionality

  • Contacting relevant service representatives

  • Sending, with your consent and for marketing purposes, commercial communications via electronic and telematic channels (email, SMS) as well as traditional channels (postal mail, phone)

  • Sending, with your consent, for profiling purposes to improve your browsing experience on the website. Please refer to our Cookie Policy.

 

DATA PROCESSING METHODS AND RETENTION

Data processing is carried out using IT and telematic tools and/or manually, in compliance with the security measures required by current regulations, to ensure data confidentiality, integrity, and availability. Data will be retained only for the time strictly necessary to achieve the purposes for which they were collected, unless otherwise required by law.

 

DATA DISCLOSURE AND SHARING

We inform you that collected data will not be disseminated or shared without explicit consent, except where necessary communications may involve transferring data to public authorities, consultants, or other parties for compliance with legal obligations.

 

DATA TRANSFER

Some services used (e.g., Google Maps) may involve the transfer of data to countries outside the EU. Such transfers occur in compliance with the safeguards provided under the GDPR.

 

DATA SUBJECT RIGHTS

You may exercise your rights at any time with respect to the Data Controller, pursuant to Articles 15 to 22 of the GDPR, summarized for your convenience as follows:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Notification obligation in case of rectification, erasure, or restriction of personal data (Art. 19 GDPR)

  • Right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format, and transmit it to another controller without hindrance (Art. 20 GDPR)

  • Right to object if the data should no longer be processed for the original purpose for which they were collected (Art. 21 GDPR)

  • Right to object to automated processing, profiling, and direct marketing (Art. 22 GDPR)

  • Right to be informed of a personal data breach when such a breach is likely to result in a high risk to the rights and freedoms of individuals (Art. 34 GDPR)

Requests can be sent to: info.filmaxservice@gmail.com